Many Businesses Are Replacing Email with Instant Messaging and Other

question 90

True/False

Many businesses are replacing email with instant messaging and other tools that provide better support for instant communication.

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Definitions:

External Rewards

Incentives provided by external factors, such as money, praise, or trophies, which motivate behavior.

Focused Concentration

The mental effort directed toward a single task or subject, eliminating distractions to achieve a heightened state of awareness and productivity.

Csikszentmihalyi

A psychologist known for his work on the concept of "flow," a state of intense absorption and enjoyment in what one does.

Flow

A mental state of deep immersion and engagement in an activity, characterized by a sense of fluidity between one's body and the environment.