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When you agree to make an adjustment even though the buyer technically was at fault,a courteous tone is less important.
Q4: Start with primary research for your project;it
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Q23: When people receive an email where it
Q27: IM usage rivals email in many companies.
Q28: Following the indirect approach,the bad news comes
Q33: In business contexts,what are the primary benefits
Q46: "Spim" refers to _<br>A)unwanted email from unknown
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Q59: If a persuasive message is aligned with
Q64: If your audience is unfamiliar with you,you