If a Customer Requesting an Adjustment Is at Fault for the Problem,the

question 89

Multiple Choice

If a customer requesting an adjustment is at fault for the problem,the best response is to _____________

• A)refuse the claim without any explanation.
• B)refuse the claim and point out the customer's mistake.
• C)honour the claim but do so begrudgingly.
• D)honour the claim but tactfully discourage future claims.

---

Definitions:

Progressive President

Refers to U.S. Presidents who have implemented reforms aimed at addressing social injustice, economic inequality, and corruption in government.

Yellowstone

America's first national park, known for its wildlife, geothermal features such as the Old Faithful geyser, and extensive natural beauty.

Federal Government

The central government of a federation, which holds authority over matters not delegated to constituent regions or states, responsible for national policies and governance.