Avoid Words Such as Wrong,fault,and Unfortunately Because _____________

question 10

Multiple Choice

Avoid words such as wrong,fault,and unfortunately because _____________

• A)they create a negative tone and are counterproductive.
• B)they are too abstract.
• C)they imply that you are apologizing.
• D)they are impersonal and passive.

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Definitions:

Adobe Acrobat

A suite of software developed by Adobe Systems to view, create, manipulate, print, and manage files in Portable Document Format (PDF).

Host Programs

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Wide Area Networks

Communications networks that extend over large geographical areas, often connecting multiple small networks.

Executive Systems

High-level information systems designed to aid executives in decision-making by providing relevant data and insights.