_____ Refers to the Behaviors and Thoughts That People Use

question 39

Multiple Choice

_____ refers to the behaviors and thoughts that people use to manage both the stressful demands that they face and the emotions associated with those stressful demands.

• A)Coping
• B)Strain
• C)Type A behavior pattern
• D)Stressor
• E)Role ambiguity

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Definitions:

Practical Guidelines

Specific, actionable advice or instructions designed to achieve effective results in practical situations.

Rash Emotionalism

Hasty, impulsive reactions or decisions driven by intense emotions rather than rational thought.

Unfreezing

The initial stage in the change process, involving reducing forces maintaining the organization's current state and increasing forces for change, making it ready for a new way.

Organizational Development (OD)

A planned, organization-wide effort to increase an organization's effectiveness and viability.