The Owner/operator of the Local Franchise of Handyman, Inc If He Uses the First Come, First Served Priority Rule

question 11

Multiple Choice

The owner/operator of the local franchise of Handyman, Inc., has four jobs to do today, shown in the order they were received: $$\begin{array} { l c c } \text { Job } & \begin{array} { c } \text { Processing } \\\text { Time (hrs) }\end{array} & \begin{array} { c } \text { Due } \\\text { (hrs from now) }\end{array} \\\hline \text { W } & 4 & 4 \\\mathrm { X } & 3 & 5 \\\mathrm { Y } & 2 & 2 \\\mathrm { Z } & 1 & 1\end{array}$$ If he uses the first come, first served priority rule to schedule these jobs, what will be the average completion time?

• A) 7.5 hours
• B) 5 hours
• C) 3 hours
• D) 2.5 hours
• E) 2 hours

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Definitions:

Customer Sales Planning

The process of strategizing sales efforts tailored specifically towards meeting the needs and expectations of customers to boost sales results.

Undifferentiated Selling

A marketing strategy in which a company markets its products or services to a broad audience without any customization or segmentation.

Stimulus-response Presentation

A sales technique based on the psychological principle that a specific stimulus will elicit a predictable response, used to guide potential customers towards a desired action.

Pre-call Preparation

The process of gathering relevant information and planning strategies before making a sales call or meeting a client.