Which of the Following Would Not Contribute to the Leaning

question 23

Multiple Choice

Which of the following would not contribute to the leaning of services?

• A) Improve the reliability of vendors.
• B) Increase the flexibility of the service system.
• C) Have service workers handle multiple tasks.
• D) Standardize the service output.
• E) Improve the service process.

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Definitions:

Punishment

A consequence that reduces the likelihood of a behavior being repeated, often used in behavior modification strategies.

Reinforcement

In behavioral psychology, a consequence applied that strengthens an organism's future behavior whenever that behavior is preceded by a specific antecedent stimulus.

Personality Traits

Enduring characteristics or behaviors that distinguish one individual from another, often described as patterns of thought, feeling, and behavior.

Superego

Part of the human psyche, according to Freudian theory, that represents internalized ideals and provides standards for judgment (the conscience) and for future aspirations.