The Role of the Ombudsman Includes All of the Following

question 145

Multiple Choice

The role of the ombudsman includes all of the following except:

• A) To investigate workplace disputes
• B) Make a determination as to which party is right
• C) To help the parties resolve workplace disputes
• D) Help employees prepare their cases

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Definitions:

High Achievement

The attainment of superior levels of performance or accomplishment, often exceeding common standards.

Valence

The value a person places on a reward.

Behavior Modification Theory

A theory based on the principle that observable behaviors can be changed through the use of various learning techniques.

Task Significance

A worker’s perception that the task directly affects other people’s work or lives.