Examlex
What is the name of the new anti-Spam bill passed by the Canadian government in 2003?
Quality
The ability of a product or service to meet customer needs.
Costs
The expenditure incurred or the resources consumed in the process of producing goods or services or carrying out any activity.
Kaizen
A focus on continuous improvement.
Continuous Improvement
A continuous endeavor to enhance products, services, or processes through both small and significant advancements.
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