Which of the Following Systems Uses Information About Customers to Gain

question 89

Multiple Choice

Which of the following systems uses information about customers to gain insights into their needs, wants, and behaviors in order to serve them better?

• A) Supply chain management (SCM)
• B) Transaction information processing (TIP)
• C) Enterprise resource management (ERP)
• D) Customer relationship management (CRM)

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Definitions:

Capital

Economic resources or assets used in the production of goods and services, such as machinery, buildings, or tools.

Marginal Product

The additional output resulting from the use of one more unit of a production input, holding other inputs constant.

Factor Market

A marketplace for the services of a factor of production, such as labor, capital, or land, essential for production processes.

Equilibrium Value

The price or value at which the quantity supplied is equal to the quantity demanded in a market.