If an Employee Needs to Change the Details of a Specific

question 29

True/False

If an employee needs to change the details of a specific customer order, he/she would use OLTP (online transaction processing).

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Definitions:

Mental Sets

The framework of cognitive biases and predispositions to respond to a situation in a particular way, which can impact problem-solving abilities.

Fixation

An obsessive focus or attachment to someone or something that can result from unresolved developmental conflicts.

Framing Effect

A cognitive bias where people decide on options based on whether they are presented in a positive or negative way.

Ground Beef

Minced or finely chopped beef used in various dishes, such as burgers, meatballs, and tacos.