Customer Relationship Management Systems Cannot Help You Acquire New Customers

question 36

True/False

Customer relationship management systems cannot help you acquire new customers.

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Definitions:

Intersectionality

An analytical paradigm that scrutinizes how intersecting social identities and their related systems of oppression, domination, or discrimination shape the lives and experiences of individuals.

Matrix of Domination

A sociological paradigm that explains issues of oppression that deal with race, class, gender, sexuality, etc., emphasizing their interconnectivity.

Marginalized Voices

This term refers to the experiences and perspectives of groups or individuals that are pushed to the fringe of society and are often overlooked or silenced.

Feminist Ideas

Concepts and beliefs advocating for equal rights for women and challenging gender-based inequalities in society.