Briefly Describe the Processes Involved in Effectively Engaging Customers Using

question 40

Essay

Briefly describe the processes involved in effectively engaging customers using social and mobile media.

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Definitions:

Social Media

Digital platforms that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks.

URLs

Uniform Resource Locators, which are the addresses used to identify and locate resources on the internet.

Dogster

A social networking platform dedicated to dog lovers, offering resources, community forums, and articles about dog care and culture.

Whisper

A social media app that allows users to share messages and stories anonymously, or communication that is intended to be quiet and confidential.