Jennifer Compensated for the Service Failure By

question 92

Multiple Choice

Jennifer compensated for the service failure by:

• A)appearing anxious to rectify the situation.
• B)explaining the process the resort uses to resolve complaints.
• C)providing adequate compensation for the inconvenience.
• D)asking employees to quickly solve the problem at the spa.
• E)listening to the clients' complaint and promising that it would not be repeated again.

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Definitions:

Measured Syringe Volume

The specific amount of liquid, usually medication, that is drawn into a syringe for administration.

Units

Basic quantities used to specify measurements in various fields, such as length, mass, and time.

Diameter

A straight line passing from side to side through the center of a body or figure, especially a circle or sphere.

Gauge

A measure of the thickness or size of various items, like wire or body piercing jewelry, or a device for measurement.