Sales Representatives Add Value for Customers by Doing All of the Following

question 18

Multiple Choice

Sales representatives add value for customers by doing all of the following EXCEPT

• A) educating them about the firm's products.
• B) providing advice on solving business problems.
• C) saving them time.
• D) simplifying communication with the firm.
• E) reducing the firm's marketing costs.

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Definitions:

Independent Contractors

Individuals who provide services to another entity under terms specified in a contract or within a freelance agreement, rather than as employees.

Performance Effectiveness

An output measure of task or goal accomplishment.

Outputs

The final products, services, or results produced by a process, system, or organization.

Inputs

Resources, materials, or information that are used to produce goods or services in a process or system.