Whether or Not a Salesperson Will Go Through All Five

question 113

Multiple Choice

Whether or not a salesperson will go through all five steps of the selling process depends on the sales situation and:

• A) the use of sales representatives versus independent reps.
• B) the effectiveness of role playing.
• C) the buyer's readiness to purchase.
• D) the number of sales support personnel available.
• E) all of these.

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Definitions:

Low Entropy

A state of order or predictability in a system, often associated with low levels of disorder and high levels of organization.

First Law

Often referred to as the law of energy conservation, stating that energy cannot be created or destroyed in an isolated system.

Thermodynamics

The branch of physics that deals with the relationships between heat and other forms of energy, and how these affect matter.

Energy

The capacity to do work; expressed in kilojoules or kilocalories.