Examlex
By setting appropriate service standards and measuring service performance, firms can attempt to close a ________ gap.
Commission
A fee paid to an agent or employee for facilitating a sale or service.
Hypnotism
A psychological technique involving inducing a state of intense concentration or trance-like state, aimed at heightening suggestibility and relaxation.
Repressed Memories
Recollections that are involuntarily suppressed because they are linked to severe stress or trauma.
Dream Analysis
A psychoanalytic technique used to explore the hidden meanings and symbols in dreams, often associated with the work of Freud.
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