Most Banks Implement Customer Retention Programs Aimed at Their Best

question 84

Multiple Choice

Most banks implement customer retention programs aimed at their best customers. They do this because they know that retaining customers usually results in

• A)a product development growth strategy.
• B)an operational advantage.
• C)opportunities for diversification.
• D)increased long-term profits.
• E)more clearly defined market segments.

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Definitions:

Mechanoreceptors

Sensory receptors that respond to mechanical pressure or distortion, involved in sensations such as touch and sound.

Hair Follicle Receptors

Sensory nerve fibers that surround each hair follicle and are sensitive to the movement of the hair, providing tactile feedback.

Mechanoreceptors

Sensory receptors that respond to mechanical pressure or distortion, involved in detecting touch, pressure, sound, and proprioception.

Brainstem

The brainstem is the structure located at the base of the brain that connects the cerebrum with the spinal cord, and is responsible for controlling vital life functions such as breathing, heart rate, and blood pressure.