Allen Is in the Marketing Department of a Mid-Sized Firm

question 116

Multiple Choice

Allen is in the marketing department of a mid-sized firm that develops and sells communications systems.He is proud of the Human Resources area in the company that provides the firm with excellent employees.Allen himself really enjoys his work,but he knows the work of HR helps create an advantage for the firm because:

• A) customers appreciate the kind of service that knowledgeable employees provide.
• B) employees play a major role in the success of the firm.
• C) it is easier to communicate with and inspire the customer if the employees believe in what the firm is doing.
• D) building customer loyalty depends on a committed workforce.
• E) All of these.

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Definitions:

Bank Balance

The amount of money held in a bank account at a particular time, as recorded by the bank.

NSF Check

Stands for Non-Sufficient Funds Check, a check that cannot be processed due to insufficient funds in the account it was drawn on.

Adjusting Entry

Journal entries made at the end of an accounting period to allocate income and expenditure to the period in which they actually occurred.

Bank Reconciliation

Bank reconciliation is the process of matching the balances in an entity's accounting records to the corresponding information on a bank statement, to ensure accuracy and identify discrepancies.