What Is the Difference Between a Service Standard of "Be

question 71

Essay

What is the difference between a service standard of "be nice to customers" as compared to a service standard of "greet every customer,and if possible by name"?

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Definitions:

Market Revolution

A significant shift in the 19th century, where manual labor and trade transitioned towards a more market-oriented and industrial economy.

Separation of Classes

The division of society into distinct social classes, characterized by differences in wealth, occupation, and social status, which can lead to inequality and limited social mobility.

Individualism

A social and political philosophy that emphasizes the moral worth of the individual and the importance of individual autonomy and self-reliance.