When Pat Was Talking with His Customer About the New

question 127

Multiple Choice

When Pat was talking with his customer about the new accounting system,his customer mentioned that she thought the new system was not going to fit into their budget.Pat explained that once her people were trained on it,it would required less time to process orders,and therefore save her money in payroll.Which part of the sales presentation is demonstrated in this example?

• A) generating and qualifying leads
• B) the presentation
• C) overcoming reservations
• D) the preapproach
• E) follow-up

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Definitions:

Indifference Curves

A graphical representation showing different combinations of two goods among which a consumer is indifferent.

Avocados

A nutrient-rich fruit characterized by its green, creamy texture and used in various culinary dishes worldwide.

Grapefruits

A citrus fruit known for its slightly bitter and sour taste, commonly used in breakfast dishes and juices.

Consumption Bundle

A combination of different goods and services that a consumer chooses to consume given their budget constraints.