A Service Is Any Intangible Offering That Involves a Deed,performance,or

question 76

Multiple Choice

A service is any intangible offering that involves a deed,performance,or effort that

• A) cannot be physically possessed.
• B) is high-priced.
• C) is supported solely through advertising.
• D) can be transformed into a physical product.
• E) offers benefits but not costs.

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Definitions:

Nonverbal Cues

Communication through body language, facial expressions, gestures, and tone of voice, rather than words, conveying emotions and intentions.

Effective Communication

The ability to convey information to others clearly and unambiguously, ensuring mutual understanding.

Self-Awareness

Conscious knowledge of one's own character, feelings, motives, and desires.

Behavioral Patterns

Observable, repeatable actions or sets of actions exhibited by individuals, often indicative of underlying attitudes, beliefs, or psychological states.