A Systematic ________ Program Collects Customer Inputs and Integrates Them

question 6

Multiple Choice

A systematic ________ program collects customer inputs and integrates them into managerial decisions.

• A)quality gap analysis
• B)empowerment
• C)zone of tolerance
• D)standards analysis
• E)voice-of-customer

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Definitions:

United Nations

An international organization formed in 1945 to promote peace, security, and cooperation among the world's nations.

Food and Agriculture Organization

An agency of the United Nations that leads international efforts to defeat hunger and improve nutrition and food security.

Sensitive Ecosystems

Natural environments that are highly responsive to environmental changes or disturbances, often requiring special protection due to their fragility and ecological significance.

Fishery Collapse

The decline of a fishery to a point where it can no longer sustain a viable fishing activity, often due to overfishing, pollution, or habitat destruction.