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As the old cliché claims, the three most important things in retailing are
Conscientiousness
A personality trait characterized by being thorough, careful, or vigilant; it implies a desire to do a task well, and to take obligations to others seriously.
Neuroticism
A personality trait characterized by anxiety, moodiness, worry, envy, and jealousy.
Openness to Experience
A personality trait that features the desire to explore new activities, ideas, and experiences.
Five-Factor Model
A theory that describes human personality through five dimensions: openness, conscientiousness, extraversion, agreeableness, and neuroticism.
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