Apple IPhones Are Notorious for Cracked Screens

question 1

Multiple Choice

Apple iPhones are notorious for cracked screens.When a customer brings one in to an iStore,the employee checks the customer records and may replaces the screen for free.Which step in the control process does this represent?

• A)Taking corrective action
• B)Measuring performance
• C)Comparison of performance to standards
• D)Setting performance standards
• E)Goal setting

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Definitions:

Black Americans

Refers to American citizens or residents of African descent, often with a history tied to slavery and civil rights struggles in the United States.

NAACP

The National Association for the Advancement of Colored People, a civil rights organization founded in 1909 to fight for justice for African Americans.

Magazine

A publication, usually periodic, that contains articles, stories, photographs, and advertisements, often targeting a specific audience or interest group.

Guinn V. United States

A landmark Supreme Court case in 1915 that declared certain grandfather clause exemptions to literacy tests for voting rights unconstitutional, impacting African American voters.