An Operational Goal of Total Quality Management Is Ensuring That

question 66

True/False

An operational goal of total quality management is ensuring that the organization's systems will never produce a defective product or service.

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Definitions:

Authenticity

The quality of being genuine, real, and true to one's own personality, spirit, or character, often in a manner that resonates with others.

Shinola Detroit

A luxury goods brand based in Detroit, known for its watches, bicycles, and leather goods.

Invisible Brands

Brands that are deeply integrated into consumers' lives or other products in such a way that their presence is almost unnoticed, yet their influence is significant.

Person-centered Counselor

A therapist who practices a form of counseling developed by Carl Rogers, focusing on creating a non-judgmental, empathetic relationship to foster the client's growth and personal development.