Which of the Following Is a Generalization That Can Be

question 32

Multiple Choice

Which of the following is a generalization that can be used to guide in the design of service systems?

• A)Services can not be inventoried
• B)Services are all similar
• C)Quality work means quality service
• D)Services businesses are inherently entrepreneurial
• E)Even service businesses have internal services

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Definitions:

Time Series Model Analysis

Statistical techniques used to analyze time-ordered data points to forecast future trends.

Regression Analysis

A statistical method used for estimating the relationships among variables, often to predict the impact of one or more independent variables on a dependent variable.

Structural Equation Modelling Analysis

A statistical technique that is used to analyze structural relationships between measured variables and latent constructs.

Delphi Technique

The Delphi Technique is a forecasting method involving iterative rounds of questionnaires sent to a panel of experts, the results of which are aggregated and shared with the panel until a consensus is reached.