Which of the Following Is Not an Element of a Good

question 21

Multiple Choice

Which of the following is not an element of a good service guarantee?

• A) Unconditional (no small print).
• B) The customer controls the process.
• C) Easy to understand.
• D) Easy to communicate.
• E) Meaningful to the customer.

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Definitions:

Liquor Sales

The commercial activity of selling alcoholic beverages, especially spirits.

Wholesaler

An entity that buys products in bulk from manufacturers and sells them to retailers or other agents.

Centered Moving Averages

A sequence of averages derived from successive segments of a set of numbers, calculated by placing the average directly in the center of the time period it covers.

Quarterly Enrollments

The number of individuals who enroll or register in a program or institution during a specific quarter of the year.