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Effective Management of Services Requires a Clear Focus on Understanding

question 61

True/False

Effective management of services requires a clear focus on understanding operations, so much so that it may even require the exclusion of consideration of marketing or personnel.


Definitions:

Violence

The exertion of physical force so as to injure or abuse.

Black Power

A political slogan and a name for various associated ideologies aimed at achieving self-determination for people of African descent.

Freedom Rally

A public demonstration advocating for civil liberties and rights, often associated with the civil rights movement and emancipation events.

1966

A year notable for significant events in civil rights and cultural shifts worldwide, including advancements in the civil rights movement in the United States.

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