Which of the Following Is Not an Element of a Good

question 21

Multiple Choice

Which of the following is not an element of a good service guarantee?

• A) Unconditional (no small print).
• B) The customer controls the process.
• C) Easy to understand.
• D) Easy to communicate.
• E) Meaningful to the customer.

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Definitions:

Nursing Perspective

The unique viewpoint that nurses bring to healthcare, focusing on patient care, holistic health, and the integration of individuals’ needs with healthcare delivery.

Human Development

The process of growth and change that every person undergoes from birth to death, encompassing physical, cognitive, and socioemotional growth.

Well-Being

A state of being comfortable, healthy, or happy.

Reed

A tall, slender-leaved plant of the grass family that grows in water or on marshy ground.