Which of the Following Is Not a Characteristic of a Well-Designed

question 68

Multiple Choice

Which of the following is not a characteristic of a well-designed service system?

• A) Robust
• B) Cost-effective
• C) Puts customers in charge
• D) User-friendly
• E) Effectively links "front office" with "back office"

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Definitions:

Investment Expenditures

Spending on capital goods by firms and households which will be used for future production of goods and services.

GDP Accounting

A method used to calculate the gross domestic product of a country, summing up the total value of all goods and services produced over a specific time period.

Tangible Goods

Tangible goods are physical items that can be touched and seen, distinguished from services or digital products.

Intangible Services

Services that cannot be physically touched or stored, such as education, consulting, or legal advice.