Quality Function Deployment (QFD)

question 28

Multiple Choice

Quality Function Deployment (QFD) :

• A)Is a manufacturing function aimed at lowering cost by reducing the portion of rejected units
• B)Fills the "House of Quality" matrix with the designer's aspirations for the product
• C)Starts with studying and listening to customers
• D)Is a place where the quality assurance function is housed
• E)Another term for Value Engineering

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Definitions:

Normal Standards

Performance benchmarks or criteria that are established based on average or anticipated conditions for the purpose of budgeting and cost control.

Labour Efficiency Variance

A measure that calculates the difference between the expected labor hours to produce an output and the actual hours used.

Poor Quality Materials

Materials that do not meet the required standards or specifications, potentially leading to failures in production or the final product.

Production Manager

A professional responsible for overseeing the production process, ensuring efficiency, meeting production targets, and maintaining quality standards.