Anything a Company Does That Directly Touches the Customer Falls

question 101

Short Answer

Anything a company does that directly touches the customer falls under the realm of _____ _____.

---

Definitions:

Public Opinion

The collective preferences or views of a people on topics of interest or importance, often measured through surveys or opinion polls.

Newspapers

Publications containing written news, features, and advertising, typically issued daily or weekly.

Social Changes

Alterations in societal structures and cultural practices over time, driven by various factors including technology, economy, politics, and cultural innovations.

Cultural Changes

Transformations in the societal norms, values, customs, and arts of a community or society over time.