Performance Measurements, Also Known as ________, Allow Companies to Assess

question 72

Short Answer

Performance measurements, also known as ________, allow companies to assess whether or not they are doing a good job servicing their customer.

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Definitions:

Personality Theorists

Personality theorists are experts or researchers who study and develop theories about human personality traits, behaviors, and psychological processes.

Carl Rogers

An influential American psychologist who founded client-centered therapy and significantly contributed to humanistic psychology.

Empathic

Being capable of recognizing and empathizing with the emotions of someone else.

Growth

An increase in size, number, value, or strength.