The Emphasis on Keeping Customers for Long Periods of Time

question 60

Short Answer

The emphasis on keeping customers for long periods of time is the central focus of ______ value and the reason firms focus on customer relationships.

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Definitions:

Marquise of Dai

Refers to Lady Dai (Xin Zhui), a noblewoman during the Han Dynasty in China, whose well-preserved mummy and extravagant tomb were discovered in 1971.

Funeral Banner

A piece of cloth, often elaborately decorated, used in funeral ceremonies as part of the burial rites to signify honor or represent the deceased.

Scope

The extent or range of area or subject matter that something deals with or to which it is relevant.

Tag

In computing and data management, a label or identifier assigned to data, objects, files, or elements for purposes of identification, categorization, or marking.