Handling Customer Objections Is Often the Most Difficult Part of the Personal-Selling

question 94

True/False

Handling customer objections is often the most difficult part of the personal-selling process because it does not offer the salesperson a chance to fully stress the benefits of the product.

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Definitions:

Logging Messages

The process of recording events, transactions, or messages into a log for monitoring or auditing purposes.

Efficient

The quality of achieving maximum productivity with minimum wasted effort or expense.

Effective

Producing the desired result or effect with efficiency.

IM

Short for Instant Messaging, a method of sending real-time messages over the internet between two or more people.