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The single most effective approach for establishing and developing a personal relationship with the customer is through
Norms
The unwritten rules that dictate the acceptable behavior within a society, group, or organization.
Prejudice
Preconceived opinion or judgment without sufficient knowledge, often leading to discrimination or biased treatment of others.
Fixed Attitude
A mindset or opinion that is rigid and unchanging, often resistant to new information or perspectives.
Faulty Data
Incorrect or unreliable information that can lead to erroneous conclusions or decisions.
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