Which of the Following Is Not a Principle of the Quality

question 36

Multiple Choice

Which of the following is not a principle of the Quality Management System (QMS) ?

• A) Customer focus
• B) Leadership
• C) Involvement of people
• D) Drive for Perfection
• E) Process approach

Differentiate between conflict resolution strategies and their outcomes.

Understand and explain the influence of cognitive biases and heuristics on decision making.

Recognize the impact of framing and information presentation on individual decisions.

Describe the availability and representativeness heuristics and their effects on probability estimation.

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Definitions:

Critical Theorists

Scholars, primarily associated with the Frankfurt School, who analyze the ways in which societal structures perpetuate inequality, oppression, and domination.

Social and Intellectual Life

Refers to the day-to-day activities, interests, and academic pursuits that shape individuals' mental and social development.

Talcott Parsons

An influential American sociologist known for his development of a general theory for the study of society called action theory or the systems theory framework.

Adaptation Imperative

The necessity for organisms or systems to adjust to their environment in order to survive and flourish.