The Internal Business Perspective of the Balanced Scorecard Answers Which

question 43

Multiple Choice

The internal business perspective of the balanced scorecard answers which of the following questions?

• A) How do customers see us?
• B) What must we excel at?
• C) How do we look to shareholders?
• D) Can we continue to improve and create value?

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Definitions:

Cell

The basic unit of a spreadsheet or table, defined by the intersection of a row and a column, used to enter and store data.

Duplicate

A copy of an item or data that is exactly like the original, often created unintentionally or for backup and comparison purposes.

Insert Columns

The process of adding new columns to a table, spreadsheet, or document to organize data more effectively.

Insert Rows

In computing, particularly in databases and spreadsheets, it means to add new rows to an existing table or sheet.