A Supervisor Who Wants to Boost Productivity by Increasing Output

question 86

Multiple Choice

A supervisor who wants to boost productivity by increasing output must ideally:

• A) ensure that the new output goals are set very high even at the cost of being unachievable.
• B) emphasize the positive aspects of the change.
• C) exclude employees from the decision-making process.
• D) dictate the decisions to his team.

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Definitions:

Variable-Interval

A schedule of reinforcement where a response is rewarded after an unpredictable amount of time has passed, in the context of behavioral psychology.

Operant Responding

Operant responding involves a type of learning where behavior is modified by its consequences, through reinforcement or punishment, initially described by B.F. Skinner.

Unpredictable

not able to be predicted or foreseen, often because of constant changes or lacking a pattern.

Variable-Interval

A timetable for reinforcement where the time intervals between receiving reinforcement vary around a certain average but are unpredictable.