Suppose a Salesperson in a Hardware Store Has a 10-Year-Old

question 65

Multiple Choice

Suppose a salesperson in a hardware store has a 10-year-old son with behavior problems,and this was affecting his work.The supervisor gets to know about this and schedules counseling sessions with him.In one of these sessions,the supervisor says,"I've noticed that we haven't received any more customer complaints about your service and,in fact,one customer told me you went out of your way to help." From the given information,identify the stage in which the process of counseling has most likely reached.

• A) Selecting a solution
• B) Considering possible solutions
• C) Scheduling a follow-up meeting
• D) Discussing the problem

---

Definitions:

Direct Labor Costs

The expenses associated with employees who directly contribute to the production of goods, such as wages for assembly line workers.

Direct Materials Quantity Variance

The difference between the actual quantity of direct materials used in production and the standard quantity expected to be used, multiplied by the standard cost per unit.

Materials Cost Per Yard

The expense associated with acquiring raw materials needed for manufacturing, measured per yard.

Yards Per Unit

A measurement unit indicating how many yards of material are used or produced per unit of finished goods.