What Advice Do Experts Provide for Successfully Implementing a Computer-Assisted

question 12

Multiple Choice

What advice do experts provide for successfully implementing a computer-assisted training program?

• A) Maximize access, speed, and ease of use.
• B) Exclude rewards such as money or time off.
• C) Do not vary the media-either use audio or video.
• D) "Chunk" instruction into segments of 30 minutes or more.

Realize the necessity of offering alternatives or recommendations alongside bad news.

Know when and how to appropriately convey refusal or negative feedback.

Distinguish between primary and secondary purposes of negative messages.

Understand the importance of maintaining goodwill and a positive image during negative communication.

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Definitions:

Population Variances

A measure of the dispersion of all the data points in a population from the mean.

Confidence Interval

A span of numbers, extracted from statistics of a sample, which is probably going to include the value of an unseen population parameter, with a specified level of certainty.

Population Variances

Statistical measures that quantify the spread or dispersion within a set of population data values.

Antioxidants

Substances that can prevent or slow damage to cells caused by free radicals, often found in fruits and vegetables.