A _____ Can Be Best Defined as the Quality-Control Technique

question 89

Multiple Choice

A _____ can be best defined as the quality-control technique based on the view that everyone in the organization should work toward the goal of delivering such high quality that all aspects of the organization's goods and services are free of problems.

• A) lean process improvement
• B) statistical process control
• C) zero-defects approach
• D) just-in-time approach

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Definitions:

Customers Served

The number of unique clients or customers that a business has provided products or services to within a specific period.

Variance

The difference between planned or expected results and actual results in financial and operational metrics.

Budgeting

The process of creating a plan to spend your money, creating an estimate of revenues and expenses over a specified period.

Revenue and Spending Variances

The difference between projected and actual figures for income and expenditures, used to manage and adjust financial planning.