Identify the Incorrect Statement About SRIP

question 56

Multiple Choice

Identify the incorrect statement about SRIP.

• A) Companies with high performance on SRIPs advertise their high ratings to attract more business
• B) It first identifies events or problems with supplier service
• C) Buyers recognize that the quality of service is not reflected in the total cost of acquisition
• D) Buyers evaluate suppliers for elevation to partner or preferred supplier status
• E) The SRIP procedure provides only supplier performance information

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Definitions:

Intangible Attributes

Refers to the non-physical features or benefits associated with a product or service, such as brand reputation, service quality, and customer experience.

Tangible Attributes

Physical characteristics or features of a product that can be seen, touched, and measured.

Consumer Needs

The essential requirements and desires that individuals seek to fulfill with products and services.

Political Candidate

An individual who seeks to be elected to a governmental position or office.