Therese Is a Charismatic Person Who Is Often Able to Get

question 6

Multiple Choice

Therese is a charismatic person who is often able to get other employees to work late on special projects by being very friendly and fun to be around. She is exercising her ______ power.

• A) Reward
• B) Coercion
• C) Referent
• D) Legitimate
• E) Expert

Understand how eye contact and body positioning influence communication.

Know the study of space (proxemics) in communication and its impact on interpersonal relationships.

Identify specific nonverbal behaviors and their typical interpretations in western industrialized cultures.

Develop strategies for improving listening skills and understanding the characteristics of attentive listening.

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Definitions:

Conform

To act in accordance with rules, standards, or norms.

Price per Unit

The cost associated with a single unit of a product or service, allowing for comparison and calculation of total costs.

Units Accepted

This refers to items or quantities that have been received and approved by a buyer or quality control as meeting the required standards.

Nonconformity

A situation where goods or services do not meet the standards or specifications agreed upon in a contract.