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_______ Is an Alternative Dispute Resolution Technique in Which Someone

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_______ is an alternative dispute resolution technique in which someone who works for the organization, and is widely respected and trusted, hears grievances on a confidential basis and attempts to arrange a solution.


Definitions:

Cognitive Therapy

A type of therapy that aims to change negative patterns of thinking, helping individuals to view challenging situations more clearly and respond to them more effectively.

Faulty Thinking

Cognitive distortions or irrational patterns of thinking that negatively influence one’s perceptions and decision-making.

Community Setting

A social environment outside of institutional or hospital care where individuals live, work, and interact.

Symptom Management

The practice of implementing strategies or treatments to alleviate or reduce the severity of symptoms caused by an illness or condition.

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