If a Person Wants to Be an Effective Listener, He

question 69

Multiple Choice

If a person wants to be an effective listener, he or she should:

• A) Keep thinking about what he or she was thinking about before the meeting
• B) Try to talk about 50 percent of the time
• C) Be silent
• D) Be careful not to send nonverbal cues
• E) Actively try to help the sender convey his or her message

Distinguish between different types of groups (task, friendship, etc.) in the workplace.

Comprehend the concept of team empowerment and its dimensions.

Explore the role of leadership in team functioning.

Recognize the impact of physical layout, technology, and managerial practices on informal group development.

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Definitions:

Distributed Practice

A learning strategy that involves spreading study sessions out over time, which has been shown to improve retention of information compared to massed practice (cramming).

Three Hours

A period of time equivalent to 180 minutes.

Serial-Position Effect

A psychological phenomenon in which people tend to recall the first and last items in a series best, and the middle items worst.

History Exam

A test or assessment focused on historical facts, events, figures, and concepts to evaluate understanding or knowledge.