To Find Out a Simple, Yet Accurate, Way of Measuring

question 54

Multiple Choice

To find out a simple, yet accurate, way of measuring customer satisfaction, Carl, the human resource manager of a company, conducts a meeting and requires all employees to openly give their ideas and suggestions.He encourages them to think creatively and come up with as many ideas as possible, from which one will be chosen.Which of the following concepts related to creative thinking does this scenario exemplify?

• A)deductive reasoning
• B)brainstorming
• C)semantic networking
• D)mind mapping

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Definitions:

Conus Arteriosus

The tapering chamber connecting the ventricle of the heart to the aorta in some vertebrates, smoothing the blood flow as it enters systemic circulation.

Atrium

A chamber of the heart that receives blood returning to the heart from the body or the lungs.

Ventricle

(1) One of four interconnected chambers in the brain through which cerebrospinal fluid flows. (2) One of the chambers of the heart that receives blood from an atrium and pumps blood into arteries.

Pacemaker

An artificial device implanted in the body which uses electrical impulses to regulate the heart's rhythm or reproduce that rhythm.