Customer Relationship Management (CRM)is a Technique That Uses IT to Develop

question 36

True/False

Customer relationship management (CRM)is a technique that uses IT to develop an ongoing relationship with customers to maximize the value an organization can deliver to them over time.

---

Definitions:

Painted Pottery

Ceramic vessels that are decorated with painted designs, common in various ancient and historical cultures around the world.

Stele of Hammurabi

An ancient Babylonian monument bearing the law code of King Hammurabi, one of the earliest and most complete written legal codes.

Divinity

A quality of being divine or godlike, often associated with gods, deities, or the sacred.

Ishtar Gate

The elaborate entrance gate to the ancient city of Babylon, constructed in about 575 BCE by order of King Nebuchadnezzar II, dedicated to the goddess Ishtar and known for its blue glazed tiles and depictions of dragons and bulls.