Customer Relationship Management (CRM)is a Technique That Uses IT to Develop

question 36

True/False

Customer relationship management (CRM)is a technique that uses IT to develop an ongoing relationship with customers to maximize the value an organization can deliver to them over time.

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Definitions:

Specific Kinds

Refers to particular categories or types within a broader classification, emphasizing more distinct or narrower groups.

Files

Digital containers used to store, organize, and manage data or information on computers and various storage devices.

Boolean Search

A type of search allowing users to combine keywords with operators such as AND, NOT, and OR to produce more relevant results.

Taskbar

A bar typically located at the bottom of a computer screen in most operating systems, displaying open windows and providing access to system functions.