Describe Behavior Appraisal

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The Answer is Through behavior appraisals, managers assess how workers perform their jobs-the actual actions and behaviors that workers exhibit on the job; behavior appraisals assess what workers do. For example, with a behavior appraisal, a manager might evaluate a social worker on the extent to which he looks clients in the eye when talking with them, expresses sympathy when they are upset, and refers them to community counseling and support groups geared toward the specific problems they are encountering.
Behavior appraisals are especially useful when how workers perform their jobs is important. Behavior appraisals have the advantage of giving employees clear information about what they are doing right and wrong and how they can improve their performance. And because behaviors are much easier for employees to change than traits, performance feedback from behavior appraisals is more likely to lead to improved performance.

Describe Behavior Appraisal

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